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        <li id="publishDate" class="pull-right"><span class="divider">|</span> Last Published: 2025-02-23</li>
          <li id="projectVersion" class="pull-right">Version: 6.4.2</li>
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<section>
<h2><a name="Frequently_Asked_Questions"></a><a name="top">Frequently Asked Questions</a></h2>
<p><b>Technical Administration</b></p>
<ol style="list-style-type: decimal">
<li><a href="#jboss">
        JBoss is listening only on <b>localhost</b>. How do I configure the binding address(es) ?
      </a></li>
<li><a href="#jboss-ssl-port">
        How do I configure the default SSL port for JBoss ?
      </a></li>
<li><a href="#jboss-win-service">
        How do I install JBoss as a Windows service ?
      </a></li>
<li><a href="#macosx">
        On my Mac OS X I can't access a local Silverpeas installation.
      </a></li>
<li><a href="#hornetq">
        JBoss Hornet Q won't start with AIO library ?
      </a></li>
<li><a href="#jcr">
        How to fix a corrupted JCR ?
      </a></li>
<li><a href="#Upgrade">
        How do I upgrade my Silverpeas installation ?
      </a></li>
<li><a href="#dad-config">
        How do I configure the maximum size for an uploaded file ?
      </a></li>
<li><a href="#files-workflow">
        How do I restore files sent into a workflow ?
      </a></li>
<li><a href="#silverpeas-log">
        How to configure Silverpeas to use rolling log files?
      </a></li>
<li><a href="#config-persistence">
        How do I keep my specific properties configuration ?
      </a></li></ol>
<p><b>Configuration</b></p>
<ol style="list-style-type: decimal">
<li><a href="#csv-import">
        What is the format of the CSV file for importing users in Silverpeas ?
      </a></li>
<li><a href="#unactivate-publication-stars">
        How do I unactivate the display of the importance of a publication (the stars) in
        <b>Theme Tracker</b> ?
      </a></li>
<li><a href="#how-to-setup-default-language">
        How do I put all of Silverpeas in <b>English</b> ?
      </a></li>
<li><a href="#anonymous-access">
        How to put accessible some applications in Silverpeas by anyone without requiring an authentication?
      </a></li></ol></section><section>
<h2><a name="Technical_Administration"></a>Technical Administration</h2>
<dl>
<dt><a name="jboss">
        JBoss is listening only on <b>localhost</b>. How do I configure the binding address(es) ?
      </a></dt>
<dd>
        
<p>Symptoms:</p>
        
<ul>
          
<li>You can only reach Silverpeas using <i>localhost</i> or <i>127.0.0.1</i>.</li>
       </ul>
        
<ol style="list-style-type: decimal">
          
<li>Stop Silverpeas.</li>
          
<li>Edit the file
            <i>silverpeas_start_jboss.sh</i> or<i>silverpeas_start_jboss.cmd</i> and on the last line append
            
<div class="source"><pre class="prettyprint">-b 0.0.0.0</pre></div> before the <b>-c</b>.
         </li>
          
<li>Restart Silverpeas</li>
       </ol>
        
<p>Jboss should be listening on every IP address.</p>
      <hr /></dd>
<dt><a name="jboss-ssl-port">
        How do I configure the default SSL port for JBoss ?
      </a></dt>
<dd>
        
<ol style="list-style-type: decimal">
          
<li>Stop Silverpeas.</li>
          
<li>Edit your specific properties configuration file (i.e. <i>CustomerSettings.xml</i>, see below)
            and append
            
<div class="source"><pre class="prettyprint">
&lt;fileset root=&quot;${JBOSS_CONF}/bindingservice.beans/META-INF/&quot;&gt;
  &lt;xmlfile name=&quot;bindings-jboss-beans.xml&quot;&gt;
    &lt;parameter key=&quot;/deployment/bean[@name='StandardBindings']//bean[property = 'HttpsConnector']&quot; mode=&quot;update&quot;&gt;
      &lt;value location=&quot;property[@name='port']&quot;&gt;${JBOSS_SSL_LISTEN_PORT}&lt;/value&gt;
    &lt;/parameter&gt;
  &lt;/xmlfile&gt;
&lt;/fileset&gt;</pre></div> as a <b>silverpeas-settings</b> tag child.
         </li>
          
<li>Configure JBOSS_SSL_LISTEN_PORT in $SILVERPEAS_HOME/setup/settings/config.properties. For example : 
<div class="source"><pre class="prettyprint">JBOSS_SSL_LISTEN_PORT=8443</pre></div></li>
          
<li>Launch SilverpeasSettings script (.bat or .sh)</li>
          
<li>Restart Silverpeas</li>
       </ol>
        
<p>
          <strong>Warning</strong> : this is not enabling a SSL connector. For this purpose, you still need to uncomment the SSL connector in JBoss server.xml</p>
      <hr /></dd>
<dt><a name="jboss-win-service">
        How do I install JBoss as a Windows service ?
      </a></dt>
<dd>
        
<ol style="list-style-type: decimal">
          
<li>Stop Silverpeas.</li>
          
<li>Edit $JBOSS_HOME/bin/run.conf.bat. Add an empty ADDITIONAL_JAVA_OPTS variable, initialize PROFILE variable and add the <em>-server</em> option at the first JAVA_OPTS line :
            
<div class="source"><pre class="prettyprint">rem # these variables will be set by SilverpeasSettings script
              <strong>set ADDITIONAL_JAVA_OPTS=
                set PROFILE=default</strong>

              rem # JVM memory allocation pool parameters - modify as appropriate. Memory params will be set by SilverpeasSettings script
              set &quot;JAVA_OPTS=<strong>-server</strong> -Xmx2048m -Xms2048m -XX:MaxPermSize=512m&quot;</pre></div>
         </li>
          
<li>You can customize service name, display name and description by editing SVCNAME, SVCDISP and SVCDESC in $JBOSS_HOME/bin/service.bat. For example :
            
<div class="source"><pre class="prettyprint">if &quot;x%SVCNAME%&quot; == &quot;x&quot; (
              set &quot;SVCNAME=Silverpeas&quot;
              )
              set SVCDISP=Silverpeas X.X
              set SVCDESC=Silverpeas X.X on a JBoss Application Server 6.1.0</pre></div>
         </li>
          
<li>Edit your specific properties configuration file (i.e. <i>CustomerSettings.xml</i>, see below) so that the SilverpeasSettings script update some parameters (Java options and JBoss profile) in the same way as start/debug commands. Append :
            
<div class="source"><pre class="prettyprint">
&lt;fileset root=&quot;${JBOSS_HOME}/bin/&quot;&gt;
  &lt;textfile name=&quot;run.conf.bat&quot;&gt;
    &lt;parameter key=&quot;-Xms[0-9]+m&quot; use-regex=&quot;true&quot;&gt;-Xms${RAM_MIN}m&lt;/parameter&gt;
    &lt;parameter key=&quot;-Xmx[0-9]+m&quot; use-regex=&quot;true&quot;&gt;-Xmx${RAM_MAX}m&lt;/parameter&gt;
    &lt;parameter key=&quot;-XX:MaxPermSize=[0-9]+m&quot; use-regex=&quot;true&quot;&gt;-XX:MaxPermSize=${PERMSIZE_MAX}m&lt;/parameter&gt;
    &lt;parameter key=&quot;PROFILE=[a-zA-Z]+&quot; use-regex=&quot;true&quot;&gt;PROFILE=${JBOSS_SERVER_PROFILE}&lt;/parameter&gt;
    &lt;parameter key=&quot;ADDITIONAL_JAVA_OPTS=.*&quot; use-regex=&quot;true&quot;&gt;ADDITIONAL_JAVA_OPTS=${JAVA_OPTS}&lt;/parameter&gt;
  &lt;/textfile&gt;
&lt;/fileset&gt;</pre></div> as a <b>silverpeas-settings</b> tag child.
         </li>
          
<li>Launch SilverpeasSettings script (.bat or .sh)</li>
          
<li>Install service : 
<div class="source"><pre class="prettyprint">cd /d %JBOSS_HOME%\bin
              service.bat install</pre></div>
         </li>
          
<li>Silverpeas can now be launched as a service</li>
       </ol>
      <hr /></dd>
<dt><a name="macosx">
        On my Mac OS X I can't access a local Silverpeas installation.
      </a></dt>
<dd>
        
<p>Symptoms:</p>
        
<ul>
          
<li>My Mac doesn't resolve <i>localhost</i> or <i>127.0.0.1</i> when offline.</li>
       </ul>
        
<ol style="list-style-type: decimal">
          
<li>Stop Silverpeas.</li>
          
<li>Execute the foloowing command:
            
<div class="source"><pre class="prettyprint">sudo ifconfig en0 alias 127.0.0.1</pre></div>.
         </li>
          
<li>Restart Silverpeas</li>
       </ol>
        
<p>You should be able to resolve <b>localhost</b> on your Mac now.</p>
        
<p>Thanks to Galder Zamarre&#xf1;o for the answer (<a class="externalLink" href="http://stackoverflow.com/questions/7892609/inetaddress-getlocalhost-resolution-on-osx-lion-when-offline">InetAddress.getLocalHost() resolution on OSX Lion when offline</a>)</p>
      <hr /></dd>
<dt><a name="hornetq">
        JBoss Hornet Q won't start with AIO library ?
      </a></dt>
<dd>
        
<p>Symptoms:</p>
        
<ul>
          
<li>Silverpeas doesn't start.</li>
          
<li>You have something like this in the
            <i>boot.log</i>
         </li>
       </ul>
        
<div class="source"><pre class="prettyprint">
          ERROR [AbstractKernelController] Error installing to Start: name=JMSServerManager state=Create: HornetQException[errorCode=205 message=Can't open file]
          at org.hornetq.core.asyncio.impl.AsynchronousFileImpl.init(Native Method) [:6.0.0.20100911-M5]
          at org.hornetq.core.asyncio.impl.AsynchronousFileImpl.open(AsynchronousFileImpl.java:206) [:6.0.0.20100911-M5]
       </pre></div>
        
<ol style="list-style-type: decimal">
          
<li>Stop Silverpeas.</li>
          
<li>Edit the file
            <i>hornetq-configuration.xml</i> adding just before the closing tag
            <b>&quot;configuration&quot;</b> :
            
<div class="source"><pre class="prettyprint">&lt;journal-type&gt;NIO&lt;/journal-type&gt;
           </pre></div>
         </li>
          
<li>Restart Silverpeas</li>
          
<li>Check the logs for verifying that the fix is done.</li>
       </ol>
        
<p>Jboss should be ok.</p>
      <hr /></dd>
<dt><a name="jcr">
        How to fix a corrupted JCR ?
      </a></dt>
<dd>
        
<p>Symptoms:</p>
        
<ul>
          
<li>Silverpeas doesn't start.</li>
          
<li>You have something like this in the
            <i>traces.txt</i>
         </li>
       </ul>
        
<div class="source"><pre class="prettyprint">
          ERROR : failed to read bundle: b623a49a-d944-4f33-9412-efca41c7a75f: java.lang.IllegalArgumentException: Invalid namespace index: 11
          ERROR : Node /attachments/kmelia76/Attachment/Images/4825 (ac61b0c4-1b92-429d-b695-f62950e73627) has missing child 'Cahier de gestion de l Education juin 2010.xls' (b623a49a-d944-4f33-9412-efca41c7a75f)
          ERROR : Failed to initialize workspace 'jackrabbit'
          javax.jcr.RepositoryException: Error indexing workspace: Error indexing workspace: Error indexing workspace
       </pre></div>
        
<ol style="list-style-type: decimal">
          
<li>Stop Silverpeas.</li>
          
<li>Edit the file
            <i>repository.xml</i> adding into the section
            <b>&quot;PersistenceManager&quot;</b> :
            
<div class="source"><pre class="prettyprint">&lt;param name=&quot;consistencyCheck&quot; value=&quot;true&quot; /&gt;
&lt;param name=&quot;consistencyFix&quot; value=&quot;true&quot; /&gt;
           </pre></div>
         </li>
          
<li> Comment the section
            <b>&quot;SearchIndex&quot;</b>
         </li>
          
<li>Restart Silverpeas</li>
          
<li>Check the traces for verifying that the fix is done.</li>
          
<li>Stop Silverpeas and put the file
            <i>repository.xml</i> into its previous state.
         </li>
       </ol>
        
<p>The JCR should be ok.</p>
      <hr /></dd>
<dt><a name="Upgrade">
        How do I upgrade my Silverpeas installation ?
      </a></dt>
<dd>
        
<p>Edit the file
          <i>$SILVERPEAS_HOME/bin/pom.xml</i> and change the version value (fort example, use 5.3.).
          <br /></br>
          In order to know the last available version got to
          <a class="externalLink" href="http://www.silverpeas.org/redmine/projects/silverpeas/roadmap?completed=1&amp;with_subprojects=0&amp;with_subprojects=1">http://www.silverpeas.org/redmine/projects/silverpeas/roadmap?completed=1&amp;with_subprojects=0&amp;with_subprojects=1</a>.
       </p>
      <hr /></dd>
<dt><a name="dad-config">
        How do I configure the maximum size for an uploaded file ?
      </a></dt>
<dd>
        
<p>The maximum size for an uploaded file is configured in the file
          <i>${SILVERPEAS_HOME}/properties/org/silverpeas/util/uploads/uploadSettings</i>.
          You have to change the value for the key
          </p>
<div class="source"><pre class="prettyprint">MaximumFileSize</pre></div> with a size expressed  in bytes.
          <br /></br>
          For example to limit the size of an uploaded file to 15 Mo, the value should be (15 x 1024 x 1024) :
          
<div class="source"><pre class="prettyprint">MaximumFileSize=15728640</pre></div>
       
      <hr /></dd>
<dt><a name="files-workflow">
        How do I restore files sent into a workflow ?
      </a></dt>
<dd>
        
<p>The files are stored in the directory
          </p>
<div class="source"><pre class="prettyprint">${SILVERPEAS_DATA_HOME}/data/workspaces/Attachment</pre></div>
       
      <hr /></dd>
<dt><a name="silverpeas-log">
        How to configure Silverpeas to use rolling log files?
      </a></dt>
<dd>
        
<p>The file
          <i>traces.txt</i> can grow significally. You can use a rolling file for the logs.
          <br /></br>
          This can be achieved by configuring the
          <b>Silvertrace</b>.
          <br /></br>
          Edit the file
          <i>${SILVERPEAS_HOME}/silvertrace/rootModule.properties</i> and configure like this :
          <br /></br>
          </p>
<div class="source"><pre class="prettyprint">
            appender0.enabled=true
            appender0.type=APPENDER_ROLLING_FILE
            appender0.module=root
            appender0.layout=LAYOUT_DETAILED
            appender0.fileName=@ErrorDir@/traces.txt
            appender0.rollingMode=ROLLING_MODE_WEEK
         </pre></div>
       
        
<p> Thus the file
          <i>traces.txt</i> will be renammed each week.
       </p>
      <hr /></dd>
<dt><a name="config-persistence">
        How do I keep my specific properties configuration ?
      </a></dt>
<dd>
        
<p>
          You must pay attention not to manually change properties because you will lose them when you will upgrade Silverpeas.<br /></br>
          Silverpeas provides an XML file called &quot;CustomerSettings.xml&quot; which is dedicated to that.<br /></br>
          this file located in $SILVERPEAS_HOME/setup/settings contains all the specific settings.<br /></br>
          In the extract of this file below you will see how to change a simple properties file such as an XML configuration file.
<br /></br>
          </p>
<div class="source"><pre class="prettyprint">&lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;
&lt;silverpeas-settings product=&quot;Custom&quot;&gt;
  &lt;!-- simple properties file --&gt;
  &lt;!-- Change the property userSessionTimeout inside ${SILVERPEAS_HOME}/properties/org/silverpeas/peasCore/SessionManager.properties file --&gt;
	&lt;fileset root=&quot;${SILVERPEAS_HOME}/properties/org/silverpeas/peasCore/&quot;&gt;
    &lt;!-- Path of the properties file is
		&lt;configfile name=&quot;SessionManager.properties&quot;&gt;
			&lt;!-- Change the session timeout in minute --&gt;
			&lt;parameter key=&quot;adminSessionTimeout&quot;&gt;360&lt;/parameter&gt;
			&lt;parameter key=&quot;userSessionTimeout&quot;&gt;180&lt;/parameter&gt;
		&lt;/configfile&gt;
  &lt;/fileset&gt;
  &lt;!-- XML properties file --&gt;
  &lt;!-- Change the XPath attribute &quot;value&quot; inside ${SILVERPEAS_DATA_HOME}/workflowRepository/myWorkflow.xml file --&gt;
  &lt;fileset root=&quot;${SILVERPEAS_DATA_HOME}/workflowRepository/&quot;&gt;
    &lt;xmlfile name=&quot;myWorkflow.xml&quot;&gt;
      &lt;parameter key=&quot;/processModel/actions/action[@name='Archiver']/consequences/consequence/triggers/trigger/param[@name='targetComponentId']&quot; mode=&quot;update&quot;&gt;
        &lt;value location=&quot;@value&quot;&gt;kmeliaXXX&lt;/value&gt;
      &lt;/parameter&gt;
    &lt;/xmlfile&gt;
  &lt;/fileset&gt;
  &lt;!-- Copy file from ${SILVERPEAS_HOME}/path/to/source.txt to ${SILVERPEAS_DATA_HOME}/path/to/target.txt --&gt;
  &lt;fileset root=&quot;${SILVERPEAS_HOME}/path/to/&quot;&gt;
    &lt;copyfile name=&quot;source.txt&quot;&gt;${SILVERPEAS_DATA_HOME}/path/to/target.txt&lt;/copyfile&gt;
  &lt;/fileset&gt;
&lt;/silverpeas-settings&gt;

         </pre></div>
          Be careful that all the paths are case sensitive (XPath and file Path).<br /></br>
       
      </dd></dl></section><section>
<h2><a name="Configuration"></a>Configuration</h2>
<dl>
<dt><a name="csv-import">
        What is the format of the CSV file for importing users in Silverpeas ?
      </a></dt>
<dd>
        
<p>The format is :</p>
        
<div class="source"><pre class="prettyprint">LastName;FirstName;Login;Email;Profile(Ex: Admin, AdminPdc, AdminDomain, User, Guest);Password</pre></div>
      <hr /></dd>
<dt><a name="unactivate-publication-stars">
        How do I unactivate the display of the importance of a publication (the stars) in
        <b>Theme Tracker</b> ?
      </a></dt>
<dd>
        
<p>This can be done by editing the value of
          <b>showImportance</b> in the file
          <i>$SILVERPEAS_HOME/properties/org/silverpeas/kmelia/settings/kmeliaSettings.properties</i>.
          The accepted values are :
          </p>
<ul>
            
<li>yes : activated</li>
            
<li>no : desactivated</li>
         </ul>
       
      <hr /></dd>
<dt><a name="how-to-setup-default-language">
        How do I put all of Silverpeas in <b>English</b> ?
      </a></dt>
<dd>
        
<p>There are two kinds of languages in Silverpeas : one for content and one for displaying the portal.<br /></br>
          Thus you have two files to edit :
          <b>showImportance</b> in the file
          <i>$SILVERPEAS_HOME/properties/org/silverpeas/kmelia/settings/kmeliaSettings.properties</i>.
          The accepted values are :
          </p>
<ul>
            
<li>
              <i>org.silverpeas.personalizationPeas.settings.personalizationPeasSettings.properties</i> : the key <b>DefaultLanguage</b> defines the default language for new users.</li>
            
<li>
              <i>org.silverpeas.util.i18n.properties</i> : the key <b>languages</b> defines the languages of the content.</li>
         </ul>
       
      <hr /></dd>
<dt><a name="anonymous-access">
        How to put accessible some applications in Silverpeas by anyone without requiring an authentication?
      </a></dt>
<dd>
        
<p>First, the applications having to be accessed by anyone must have their parameter <i>public access</i> at true.</p>
        
<p>Then, in order to access anonymously to Silverpeas, the following steps have to be done:</p>
        
<ul>
          
<li>Create a guest user with <i>guest</i> as both login and password and keep in mind the internal identifier of the newly created user;</li>
          
<li>Update the configuration file <i>$SILVERPEAS_HOME/properties/org/silverpeas/lookAndFeel/generalLook.properties</i> as follow:
            
<ul>
              
<li>Set the value of the parameter <i>loginPage</i> with the value <i>loginAuto.jsp</i>;</li>
              
<li>Set the value of the parameter <i>anonymousId</i> with the internal identifier of the guest user.</li>
           </ul>
         </li>
          
<li>restart Silverpeas</li>
       </ul>
      </dd></dl></section>
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